Director of Partner Success – Gaming

Full Time @Immutable in Other

Job Description

A bit about us:
Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.  Founded in 2018, Immutable is one of Australia’s fastest-growing startups to hit unicorn status, having raised more than AUD $300M+ and valued at AUD $3.5 billion.
Currently, the Immutable Group consists of Immutable X and the Game Studio. Immutable X is the first and leading Layer 2 scaling solution for NFTs on Ethereum, with zero gas fees & is 100% carbon neutral. The Immutable Studio creates games on blockchain technologies to allow for true, digital ownership; including the world’s first NFT trading-card game, Gods Unchained, and Guild of Guardians.
It is our ambition to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs. 
Come and join us as we pioneer in this space!
A bit about the role:
As the Director of Partner Success for Gaming, you will lead and build our strategy for Immutable’s business critical gaming partners and help drive strategic value across these relationships. You will play a crucial part in building a successful and mission obsessed  team across regions. 
This role will be a leadership role, as well as being responsible for some of the key strategic relationships within the Gaming vertical. You will define what partner success means and will build resources and processes to enable your team. You will be accountable for the strategy and execution of the Immutable X partners in the Web 3 gaming industry globally. You will be measured on the effectiveness of your global team, tracked against partner onboarding, technical integrations, account management, retention and expansion.
Working closely with the leadership team within the Go-to-Market organisation at Immutable. You must have demonstrated experience and understanding in web3 gaming, crypto and/or NFTs. 
If you’re excited about working with cutting edge technology transforming the way people own digital assets, want exposure to a hugely dynamic range of businesses – from multi-billion dollar gaming and marketplace legacy companies to some of the fastest growing defi and crypto startups in the world – than this is the role for you!

You will have the opportunity to:

    • Lead and be accountable for managing the highest valued gaming partners
    • Grow our partners’ businesses on Immutable X
    • Lead a team of Partner Success Managers and provide enablement for them to meet and exceed targets
    • Define and track against OKRs and deliverables for the Gaming pod
    • Identify trends and opportunities in the web3 gaming landscape. Represent Immutable at relevant local and international events
    • Effectively manage and mitigate risk across the Immutable X’s gaming partners
    • Be a constant advocate for business partners of Immutable X
    • Be the voice of the partner to internal partners — translate their needs and advocate on their behalf
    • Enable the Gaming pod to negotiate sophisticated deals and manage the associated commercial and legal processes

We would love you to have:

    • 10+ years in a partner facing/quota carrying role within a technology first business, such as Sales, Account Management, Consulting, Solutions Architect, Customer Experience, etc. in a gaming or gaming-adjacent company
    • Deep knowledge on NFTs and Web3 gaming and concepts
    • An understanding of the industry best practices and trends within the web3 gaming industry
    • Industry knowledge of gaming revenue points and lead discussions of moving to a web3 revenue generation business model for our gaming partners
    • Demonstrated industry connections to help Immutable support our Partner network
    • An understanding of APIs and SDKs
    • An understanding of scalable blockchains, crypto and/or NFTs
    • Exceptional stakeholder and communications capabilities

Some extra skills that would be awesome:

    • Experience directly working on, or advising on web3 gaming projects
    • Thought leadership on gaming, blockchain or NFT, e.g. blogs, podcasts
    • Crypto knowledge / background – this person will be consulting companies and helping to teach them how to build their go to market efforts in the blockchain / NFT space in order to maximise their business outcomes
    • Proven ability to manage and execute business strategies and plans globally
    • Full relationship / partner lifetime value accountability for deals / clients they’re responsible for
A bit about the team:
This role will be part of the Immutable X platform team. The goal for Immutable X is to be the leading platform for NFT minting & trading “powering the world of NFT’s”. Our customer success mission is to deliver the highest level of end-to-end customer support from integrations to product expansion, to be the undisputed leader in scalable blockchain technology.
We are proud of the benefits that we offer for all of our employees globally.  Here is a snapshot: 
Attracting the best global talent:
We commit to paying globally competitive salaries and contributions & we share our products’ success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance
While we offer flexible working arrangements, we have an epic head office in the heart of Sydney and offer remote office hubs around the globe via a WeWork all-access pass
We offer AUD $750 WFH allowance to set up your home office and AUD $900 per annum to put toward your internet and phone usage.
Levelling up your growth
We offer up to AUD $2,000 per annum for any classes, courses or events to support your growth and development
Enjoy access to free online courses via Udemy
Helping you thrive
‍♀️ Enjoy $1200 per year to put toward your health and wellbeing
Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service
Get premium access to Aura, Calm, online fitness classes and discounts at major retailers through Perkbox
Leave when you need it the most: 
‍ ‍ New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments
Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday
Additional Information: 
Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone’s perspectives and experiences as this has been a significant driver of our success so far. For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don’t meet all the job listing requirements, do yourself (and us) a favour by still applying! You’ll likely bring something to the workplace that we haven’t thought of yet, and we would love to hear from you. We are a 2022 Circle Back Initiative Employer – we commit to responding to every applicant.
*A note to recruitment agencies: Our internal team has this role covered so no need to reach out – We don’t accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!
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